OVERVIEW.
MedGPT – Smart Healthcare Bot (UI/UX Case Study)
Overview:
MedGPT is an AI-powered chatbot designed to help users identify possible health conditions based on their symptoms and guide them toward the right care.
Problem:
Many users struggle to understand their symptoms or access quick medical advice, leading to confusion and delayed care.
Goal:
To design an intuitive, empathetic, and reliable chatbot that simplifies symptom checking and promotes early health awareness.
Process:
Researched user behavior to understand common barriers in accessing healthcare information.
Designed conversational flows ensuring clarity, empathy, and accuracy in user interactions.
Created a clean, accessible interface with easy navigation and calm visual design for user comfort.
Tested prototypes to improve chatbot responses and information hierarchy.
Solution:
A user-friendly chatbot that offers personalized symptom analysis, suggests possible conditions, and connects users to trusted medical resources for further guidance.
Impact:
Improved user confidence in self-diagnosis, reduced anxiety through clear communication, and enhanced accessibility to preliminary healthcare insights.
